Privacy Policy

Effective date: 22 March 2026

1. Information We Collect

We may collect personal and business information needed to provide CIPC services, including names, contact details, company registration information, and supporting documents.

2. How We Use Information

• To prepare and submit requested CIPC-related services.
• To communicate progress, requirements, and outcomes.
• To maintain service records and respond to compliance queries.

3. Legal Basis and POPIA Alignment

RegPortal SA processes information for lawful service delivery and operational purposes, and seeks to align data practices with applicable South African privacy requirements, including POPIA.

4. Sharing of Information

We only share information with regulators, service providers, or partners when required for service execution or legal obligations, and only to the extent necessary.

5. Data Security

We use reasonable administrative and technical safeguards to protect personal information from unauthorized access, loss, or misuse.

6. Data Retention

We retain records for as long as needed to deliver services, meet legal obligations, and resolve disputes.

7. Your Rights

You may request access, correction, or deletion of personal information where applicable law permits. To submit a request, contact our support team.

8. Policy Changes

This Privacy Policy may be updated from time to time. The latest version is always available on this page.

9. Contact

For privacy requests, contact support@regportal.co.za.